Data submitted by 200+ CSMs · Updated live

Customer success manager
salary database

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Base Salary🇺🇸 USA only

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On-Target Earnings (OTE)🇺🇸 USA only

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Years of experience vs. average OTE🇺🇸 USA only

Years of experienceAvg base salaryAvg OTESubmissions
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ARR contract size vs. average OTE🇺🇸 USA only

ARR contract sizeAvg base salaryAvg OTESubmissions
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KPIs tied to variable compensation🇺🇸 USA only

% of USA submissions that selected each KPI as affecting their variable compensation

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Interesting insights🇺🇸 USA only

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All Submissions 🌍 Includes international submissions

All submitted responses worldwide — not filtered to USA. Stats and charts on other tabs are USA-only.

Company Location Base Salary OTE Base % OTE Variable % OTE Variable achievability, 1 (not) - 5 (very achievable) Experience Title Arrangement Avg ARR # Clients Segment Avg Yearly Stock Award (USD) # Yearly Option Shares Granted Avg Yearly SPIFFs Earned (USD) Yearly Bonus Amount (USD) Avg Yearly Commission Earned (USD) Who Negotiates Renewal KPIs Team Structure Onboarding Responsible Upsells Responsible CS Org Value (1-5) How Long in Role When Date Submitted
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Top 5 highest paying companies by OTE🇺🇸 USA only

Ranked in real-time from all submissions. Based on highest individual OTE reported per company.

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CSM salary by city & state

Browse community-sourced compensation data filtered by location.

About this customer success manager salary database

This database contains real customer success manager salary data submitted by CSMs across the United States. All customer success manager compensation data — including base salary, on-target earnings (OTE), variable compensation, equity, and bonuses — is self-reported and updated continuously as new submissions come in.

Whether you're a customer success manager benchmarking your salary, a hiring manager setting compensation bands, or a CS leader researching CSM pay ranges by experience level or ARR contract size, this data is for you.

Data covers: customer success manager base salary, OTE, years of experience, ARR contract size, KPIs tied to variable compensation, remote work arrangements, renewal responsibilities, equity, SPIFFs, and more. All statistics are calculated from USA-based submissions only.

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Ben Hancock
Customer Success Manager · built this database to bring transparency to CS compensation